Privacy Policy — tante777

1Introduction

tante777 is an online casino and sports betting platform serving players across Malaysia, including Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and beyond. As a platform that handles financial transactions and personal account data, we take our data protection obligations seriously.

This Policy governs the collection, storage, use, disclosure, and protection of personal data provided by users of tante777 in connection with account registration, deposit and withdrawal processing, gameplay activity, customer support interactions, and general platform usage.

tante777 is committed to handling all personal data responsibly, in compliance with applicable data protection laws and international best practices. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy.

2Definitions

For the purposes of this Privacy Policy, the following terms are defined as follows:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, or online identifiers.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, or deletion.
• "Data Controller" means tante777, which determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Subject" means any natural person whose Personal Data is processed by tante777 — primarily registered players and platform users.
• "Third-Party Service Provider" means any external entity engaged by tante777 to perform services involving Personal Data, including payment processors, identity verification providers, and analytics platforms.
• "KYC" means Know Your Customer — the identity verification process required to confirm a player's identity and age before processing certain transactions.
• "Cookies" means small text files placed on a user's device by the Platform to store session data, preferences, and usage analytics.
• "Platform" means the tante777 website and all associated services accessible at https://tante777.casa.

3Personal Data We Collect

tante777 collects only the personal data that is necessary for the delivery of our services, fulfilment of legal obligations, and improvement of the player experience. The categories of data we collect are set out below.

tante777 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or biometric data beyond what is strictly required for regulatory identity verification purposes.

4How Personal Data Is Collected

tante777 collects personal data through the following primary channels:

5Data Processing & Use

tante777 processes your personal data for the following purposes. We will not use your data for any purpose that is materially different from those listed below without obtaining your prior consent.

• Account Creation & Management: To register, verify, maintain, and administer your player account on the tante777 Platform.
• Service Delivery: To provide access to casino games, sports betting markets, live dealer tables, and all other Platform services.
• Payment Processing: To facilitate deposits and withdrawals via supported Malaysian payment methods including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and selected cryptocurrency options.
• Identity & Age Verification: To verify that you meet the minimum age requirement of 21 years and to comply with KYC obligations under applicable regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and other security threats.
• Responsible Gambling: To monitor gameplay patterns, identify potential problem gambling indicators, and enforce deposit limits, session limits, and self-exclusion arrangements requested by players.
• Legal Compliance: To comply with applicable anti-money laundering (AML) laws, regulatory requirements, and obligations imposed by courts, law enforcement, or governmental authorities.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Marketing Communications: Where you have opted in, to send you promotional offers, bonus notifications, and updates about tante777 services. You may withdraw consent at any time.
• Platform Improvement: To analyse aggregated usage data and improve the performance, design, and functionality of the tante777 Platform.

6Legal Basis for Processing

tante777 relies on the following legal bases when processing your personal data:

7Data Sharing & Disclosure

tante777 may share your personal data with the following categories of recipients under strict data protection obligations:

8Data Retention

tante777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of the account and for a reasonable period thereafter, in accordance with our data retention schedule.
• Financial Transaction Records: Retained for a minimum period as required by applicable AML and financial record-keeping regulations, typically a minimum of five (5) years following the relevant transaction.
• KYC Documentation: Retained for the period required by applicable identity verification and AML regulations following account closure or the completion of the relevant KYC check.
• Customer Support Communications: Retained for up to three (3) years following the closure of a support interaction, to support dispute resolution and quality assurance.
• Marketing Consent Records: Retained for the duration of marketing activity and for a reasonable period thereafter to evidence compliance with consent requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.

9Security Measures

tante777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:

• 256-bit SSL Encryption: All data transmitted between your device and the tante777 Platform is encrypted using industry-standard SSL/TLS protocols.
• Access Controls: Personal data is accessible only to authorised personnel who require it to fulfil their specific job functions. Access is managed through role-based permission systems.
• Data Minimisation: We collect and retain only the minimum data necessary for each stated purpose, reducing unnecessary data exposure.
• Fraud Monitoring: Automated and manual monitoring systems are in place to detect unusual account activity, fraudulent transactions, and potential security breaches in real time.
• Secure Infrastructure: The Platform is hosted on secure, enterprise-grade infrastructure with regular security assessments, penetration testing, and vulnerability management processes.

10Cookies & Tracking Technologies

tante777 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and collect anonymised usage analytics.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the tante777 Platform.

11Your Rights as a Data Subject

As a player and data subject, you hold the following rights with respect to your personal data held by tante777. To exercise any of these rights, please contact our support team using the details in Section 15.

• Right of Access: You have the right to request confirmation of whether tante777 holds personal data about you, and to receive a copy of that data.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overiding legal and regulatory retention obligations.
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy or object to its processing.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to tante777's overiding legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

tante777 will respond to all valid data rights requests within a reasonable timeframe in accordance with applicable data protection law. We may request proof of identity before processing any data rights request to ensure the security of your personal data.

12Minors & Age Policy

Parents and guardians who believe that their minor child has accessed the tante777 Platform and provided personal data should contact us immediately at [email protected]. We will investigate the matter and take appropriate action, including data deletion, without undue delay.

13Third-Party Services & Links

The tante777 Platform integrates with a number of third-party service providers — including payment processors, identity verification services, and analytics platforms — to deliver complete gaming experience for Malaysian players. When you interact with these integrated services, your data is shared with the relevant provider only to the extent necessary for the service in question.

All Third-Party Service Providers engaged by tante777 are subject to contractual data processing agreements that mandate compliance with applicable data protection standards. tante777 conducts periodic reviews of third-party data practices to ensure ongoing compliance.

tante777 accepts no responsibility for the privacy practices of any websites or services not operated by tante777 that may be referenced in these policies. Players are encouraged to review the privacy policies of any third-party service they interact with independently.

14Amendments to This Policy

tante777 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made — particularly those that affect how your personal data is used — we will notify registered players by email or by posting a prominent notice on the Platform.

The date of the most recent revision is shown at the top of this page. Your continued use of the tante777 Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

15Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data tante777 holds about you, please contact our Data Protection team:

For enquiries specifically about responsible gambling tools, self-exclusion, or deposit limits, please visit our dedicated Responsible Gambling page. For full platform terms, see our Terms & Conditions.